Do you need an interpreter?
For people who need to communicate in a language other than English, please call us via the Translating and Interpreting Service (TIS) on 131 450. Or you can call us directly and we will call TIS with you.
Are you hearing impaired?
For people who are deaf, hearing-impaired or speech impaired, call us via the National Relay Service (NRS) on 133 677 or TTY/voice mail or SMS Relay to 0423 677 767. Or you can call us directly and will we call NRS with you.
You can find out more about the NRS here.
Do you have accessibility requirements?
For people with a physical disability or limited mobility, all of our offices have level access and lifts where they are multi-level.